Privacy Policy

 

Effective Date: 18th sep 2025

SPM Automative Services LLP (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our services, website, or visit our premises.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Details: Name, address, email, phone number.

  • Vehicle Information: Vehicle registration number, model, service history, diagnostic data.

  • Payment Information: Billing address, transaction details (we do not store sensitive card data).

  • Service Interaction Data: Feedback, service requests, customer support interactions.

  • Website/Online Data (if applicable): IP address, browser type, cookies, usage analytics.

2. How We Use Your Information

Your information may be used for:

  • Providing and managing our automotive services.

  • Scheduling, tracking, and updating you about service requests.

  • Processing payments and generating invoices.

  • Sending service reminders, promotional offers, and updates (with your consent).

  • Improving our services, safety measures, and customer experience.

  • Meeting legal and regulatory requirements.

3. Sharing of Information

We do not sell or rent your personal information. However, we may share information with:

  • Service Partners & Vendors: For vehicle parts, roadside assistance, or specialized services.

  • Payment Gateways & Financial Institutions: To process secure transactions.

  • Legal Authorities: If required by law, regulation, or government request.

4. Data Security

We adopt reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill service obligations, comply with legal requirements, or for business purposes such as maintaining service history.

6. Your Rights

You have the right to:

  • Access, update, or correct your personal information.

  • Request deletion of your personal data (subject to legal requirements).

  • Opt out of receiving promotional communications.

  • Withdraw consent where applicable.

Requests can be made by contacting us at the details below.

7. Cookies & Online Tracking (if applicable)

Our website may use cookies to enhance user experience, analyze site traffic, and personalize content. You may choose to disable cookies in your browser, but some services may not function properly.

8. Third-Party Links

Our website or services may contain links to third-party sites. We are not responsible for the privacy practices of such external sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be communicated via our website or direct notification.

10. Contact Us

For questions, concerns, or to exercise your rights regarding this Privacy Policy, please contact:

SPM Automative Services LLP

SPM AUTOMOTIVE SERVICES LLP ,

726/142B6, Salem Main Road, Namakkal,

TamilNadu 637001

GST no : 33AFLFS6100D1ZD

email – service@spmhonda.com

Call – 96558 33008